The key to Project Foundations, Incs' phenomenal success is the company's resolute commitment to satisfying customer requirements and expectations. Quality management is an intrinsic part of our culture and corporate value system. Our approach is based on the principle of continuous quality and process improvement. These international standards assure our customers that our solutions are always of the highest quality.
Business Process Outsourcing
We can provide your company with services from our Business Process Outsourcing Division. Many small businesses have decided to cut operational costs by outsourcing some of their non-core processes. This has enabled the company to realize a savings of about 40%-60% annually. By outsourcing some of your business processes you can now focus more attention on growing your core business. We will provide a dedicated employee for your outsourcing needs. We can provide a dedicated employee at costs less than you can imagine. With our global network of operations we create one virtual center to satisfy all of your needs. Any small business can benefit from our services. Below are some of the services provided to our clients of various industries.
E-COMMERCE
· Your Dedicated Employee can:
· Process orders
· Handle Customer Service
· Phone, Email, Live Chat.
· Technical Support
· Post ads and Blog
· Perform Data Entry/Mining
RECRUITING/HR
· Your Dedicated Employee can:
· Search Job seekers Websites
· Send information packages
· Schedule interviews
· Conduct Preliminary interviews
· Make Follow-up Calls
· Send emails and post ads
MEDICAL/HEALTH CARE
· Your Dedicated Employee can:
· Schedule Patients
· Make Reminder Calls
· Answer/Screen Telephone Calls
· Make Billing Calls
· Make Payment Calls
AGENTS/BROKERS
· Your Dedicated Employee can:
· Handle Telephone Answering
· Schedule Appointments/Confirmations
· Assist with Administrative Support
· Provide Back-Office support
· Conduct MLS research
· Perform Telemarketing/Sales
Outsourcing/Support Services Division
ProjectFoundations, Inc can help Organizations staff their
departments. Our national network of contacts and partners
are the key to recruit qualified Information Technology
(IT), Scientific, and Administrative/Support professionals
who help run the organizations of our clients. Our attention
to quality and our focus on helping our clients manage
overhead costs is what sets us apart from others.
Minimizing staffing cost
Delivering superior productivity, quality, and service
Understanding Your Business
How ProjectFoundations, Inc can help minimize your
staffing cost
Buy only what you need when you need – no idle employees, no
difficult decision about ramping up or scaling down, no
retraining, no wasted recruiting efforts.
You get the lowest possible rates because we pre-screen and
recommend the people that fit your needs. We are experts at
finding the people with just the right skills so you don't
pay extra for overqualified staff.
ProjectFoundations, Inc can help you turn fixed overhead
cost into variable cost. This means you can control your
spending (up or down) as your business and technology
changes. The budget will be clearly forecasted and financial
administration simplified and understood by management.
ProjectFoundations, Inc can improve your productivity by
eliminating the administrative burden that interferes with
operations. Our customer support team of recruiter(s),
account manager, and Employee Service Representative can
free up to 40% of your time that otherwise is associated
with employee orientation, motivation, administration,
training, benefits, vacation and time off, recruiting, and
counseling. Imagine running an office where employee issues
are not part of your day-to-day concern and an environment
where your staff is well supported and motivated.
Why ProjectFoundations, Inc delivers superior
productivity, quality, and service
After years of experience, we like to think we know how to
do it best. After all, our livelihood depends on it. Based
on our experience our approach has evolved to include the
following 5 best practices:
1. Speed
ProjectFoundations, Inc has perfected finding the right
person for the job. We have the technologies, databases,
networking intelligence and experienced recruiting personnel
to find the right person for your needs. With our tremendous
resources, we are confident we can present to you several
well-qualified candidates.
How can ProjectFoundations, Inc move so fast when others
can't? Simple:
Active Pipeline - When you give us your requirement,
we don't start searching. Instead we present to you several
qualified candidates because we have already completed the
search. We maintain a pipeline of qualified candidates ready
to work for you. We anticipate future requirements based on
our market intelligence, our professional services
practices, and analysis of client demand. So, we constantly
screen for the best people and are able to respond to you
quickly.
IT Database- ProjectFoundations, Inc has one of the
best IT databases in the industry and are constantly
updating and tracking the qualifications of IT professionals
and contractors.
Networking Expertise – Our recruiters, consultants
and employees constantly network with other staff
augmentation professionals in the field. We are on the phone
everyday talking with people and refreshing our database
with personal and market intelligence data. We track
people's preferences, career development plans, anticipated
assignment end, skill level, accomplishments, satisfaction
with employers, etc.
Alternative Thinking - Oftentimes a client's staffing
requirement is not what they really need. Our experience
helps you analyze your requirements and offer alternative
solutions you may not have though about. For example if the
client has to complete a project quickly, the right response
may be a consulting proposal from one of our practices
because in that way the client is sure to complete the work
on time and on budget; whereas a staffing fulfillment may
not accomplish the goal.
Tapping the Practices – Our staffing services work
hand in hand with our established practices in Quality
Assurance & Testing, Customer Relationship Management,
Business Intelligence, Support Services, Networking &
Security and Enterprise Application Integration. We will
utilize our bench and practice consultants to help staff
your needs.
2. Best Value
It goes without saying that every customer is looking for
the lowest possible rate. But sometimes the lowest possible
hourly rate may not result in the lowest total cost of the
work to be accomplished. ProjectFoundations, Inc account
managers work closely with our clients to understand exactly
what they want to accomplish and recommend various
alternatives. This means we may recommend a higher rate
person but one who has the ability to perform a combination
of tasks like project management that will eliminate the
need for another position or one who is a specialist and can
do the job faster resulting in lowest total cost.
3. Recruiting
To find and attract the best talent, you need to have the
best recruiting engine. ProjectFoundations, Inc recruiters
average years of experience. They are well trained in
today's technologies and have the people skills necessary to
engage in thoughtful communication. In addition, ProjectFoundations,
Inc empowers them with the tools and
resources necessary to excel.
Thorough screening process - includes background checks,
previous employer and character reference check, drug and
legal check, and overall Credit Check. Each person is
interviewed several times (one-to-one and one-to-many)
involving recruiting, account managers and service delivery
managers.
Candidates are interviewed and tested, if necessary, to
ensure their skills and background meet our strict
guidelines and the client requirements including culture,
industry experience, maturity and integrity.
Tools and technologies – Our customer relationship database
is populated with the profiles, preferences and resumes of
active IT, scientific, and administrative professionals.
4. Dedicated Service Team
Stepping into a new job, new location and working with new
people is not always easy and for most people it is
uncomfortable and takes time.
As the client, you don't have the time to cater to every new
employee and would rather have someone who matches your way
or working as much as possible.
ProjectFoundations, Inc Account Team supports both the
employee and the client by providing the necessary guidance,
administration and services new employees and clients need. ProjectFoundations,
Inc Account Teams consist of Account
Manager, Employee Service Representative, and Recruiting.
5. Happy Employees
ProjectFoundations, Inc believes that happy employees lead
to satisfied clients. So, we invest in our consultants and
practice support employees. Our employees enjoy flexible
benefits in line with our clients and peers, training, and
technology tools and support. In addition, ProjectFoundations,
Inc operates through local operating
centers close to our clients and minimizes travel away from
home.
Understanding Your Business
We know managers can't afford to spend half of their working
hours interviewing people. We know you have internal
customers who you need to support quickly and effectively.
We know you need professionals who know your business
processes and can interact with your business and culture
immediately.
ProjectFoundations, Inc is committed to long-term customer
satisfaction. That requires management commitment to measure
and invest in the people and activities that touch our
customer and deliver outstanding service, namely employees
and consultants.
A key part of "What Customers Value Most" is our
comprehensive program made up of these integrated
components:
Client and employee satisfaction surveys
Performance indicators
Metrics
Each component addresses ProjectFoundations, Inc' customers,
service delivery consultants and employee needs.
ProjectFoundations, Inc Gives You More Value-Added
Services
Quality of service and control mechanisms.
ProjectFoundations, Inc manages our Quality process by
assessing performance at client sites via surveys and
service gap analysis to determine how best to meet our
client's needs.
Training and/or facilities available to client employees.
Customized management reports.
Methodology of transferring knowledge from our consultants
to your staff.
Ability to provide off-site services away from client
locations if necessary. ProjectFoundations, Inc is able to
provide solutions off-site.
Consultant trial period to ensure fit with need- All
consultants are assigned with a term in mind, but constant
evaluations are made on performance and team culture fits to
ensure quality.
“ Convert” consultant to full-time client employee.
ProjectFoundations, Inc will allow consultant conversion
after the determination is made that this conversion is a
win-win for both the client and the consultant.